Last updated: October 2025
Dogge Café & Retail (“Dogge”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant NSW regulations.
1. Information We Collect
We may collect the following information when you visit our website, make purchases, or use our services:
– Name, email address, phone number, delivery/billing address
– Payment details (processed securely by our payment providers; we do not store full card numbers)
– Order history, preferences, and loyalty/membership activity
– Login credentials for your member account
– Information about your pet (optional, e.g. name, breed, allergies)
– Technical information such as IP address, browser type, and cookies for site analytics
2. How We Use Your Information
We collect and use your information to:
– Process and fulfil your orders (online and in-store)
– Manage membership accounts and loyalty rewards
– Communicate about your orders, promotions, events, and updates (where you have opted in)
– Improve our products, services, and website experience
– Meet legal and regulatory requirements
3. Cookies & Analytics
We use cookies to enhance your browsing experience and gather anonymous site analytics. You can disable cookies in your browser settings, but this may affect functionality.
4. Disclosure of Information
We will not sell or rent your information. We may share it only with:
– Trusted third-party service providers (e.g. delivery, payment processors, IT support) strictly for operational purposes
– Authorities as required by law or to prevent fraud and security risks
5. Data Security
We implement reasonable security measures to protect your information, but we cannot guarantee absolute security of data transmitted online.
6. Access & Correction
You may request access to your personal data or ask us to correct it by contacting us at hello@dogge.com.au. We will respond within a reasonable timeframe.
7. Marketing Communications
You may opt in to receive marketing communications. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy at any time. The updated version will be posted on our website.
10. Contact Us
For questions or complaints regarding your privacy, contact:
Dogge Café & Retail
Email: hello@dogge.com.au
Phone: 0423 649 033
Address: Shop 3, 32-72 Alice St Newtown NSW 2042
